💬 Get In Touch

Contact Support & Team

We are here to assist with user support, bug reporting, technical feedback, and strategic business inquiries.

How Can We Help You?

Whether you are experiencing an unexpected issue while cropping a video file, have a feature suggestion to make our tool even better, or want to discuss enterprise partnership opportunities, we welcome your message.

Direct Email Address

Send inquiries directly to our primary support inbox:

[email protected]

Response Time Expectations

Our technical support team reviews messages continuously. You can typically expect a detailed response within 24 to 48 business hours.

What To Include In Bug Reports

  • Your operating system (e.g., Windows 11, macOS, Android, iOS).
  • Your web browser and version (e.g., Chrome, Firefox, Safari, Edge).
  • The format and codec of the video file (e.g., MP4 H.264, MOV ProRes, WEBM VP9).
  • A brief summary of what happened or any error messages displayed.

Send Us a Message